Thursday was a day of challenges. And not only is that part of being a business owner, it is just part of life.
Here in the DC area, Wednesday and Thursday were extraordinarily hot days. When I left the store on Wednesday, the thermometer in the store read 84 degrees. I normally try to keep it at 75 during the day and I thought that the AC was just having a hard time with the hot weather. But when I got to the store on Thursday morning, it was still reading 84 degrees, despite having had the door closed and the slightly lower temperatures overnight. It was then I knew I had a problem.
The temperature outside the store climbed to 102 degrees on Thursday. It hit 86 in the store. I called my landlord to let him know that I thought that something was wrong with the AC. As you can imagine, with a day that hot, the HVAC company had LOTS of people to deal with and didn't make it to see me that day.
My IT friends will appreciate this - the heat caused my router to go on the fritz so I was without internet service for about an hour and half until I managed to get it cooled off and restarted. (Oh yeah...I was loving it...ha!) And remember, no internet service means no credit card processing. I did have one sale during that period in which I ran the card information once I got everything back up and running again. I will admit to being VERY anxious during this time period. You'd better believe I called the point of sale folks and the credit card processor to talk about contingencies!
Although I didn't have a lot of visitors on Thursday, those who did brave the heat (both outside and inside the store) were determined shoppers. I had my best day of the week, despite all of the challenges. But, I must admit, I was happy to get in my car that evening and cool off. I was glad I had worn a strappy maxi dress that day or I would have really been miserable!
The good news - the HVAC guy did get to me on Friday at around lunchtime and found that it was an easy fix. Cool air was flowing once again!