I could probably just let the title of the post stand on it's own and not say anything else!
Today, I contacted Verizon Small Business to discuss the best solution for Zoe. I need phone/fax lines and high speed internet. I told them upfront that I was planning a new business and needed the information for budgetary purposes. However, the representative said that unless I had an address for the business already, they couldn't provide me with any pricing information. I asked if I could give them the zip code where I hoped to locate or even a representative address. No dice. No business address, no quote.
The representative suggested that I fill out the Solution Recommender online to get the budgetary quote. I went through, checking the boxes and they presented me with my customized solution (still no prices - hmmmm). I was then able to remove things I didn't need and then click a button for pricing....which took me to a screen to fill out to have them contact me in 2 - 3 business days. I am perplexed (sarcasm intended) as to how this conversation is going to go any differently from the one I just had AND whether or not someone will actually call me. I may wait until after the holiday and try my luck again.
You've got to love them!